Home » Other Tips » Outlook Hyperlink Restrictions

This simple batch file should fix the Outlook error 'This operation was cancelled due to restrictions in effect on this computer' that occurs when clicking on a hyperlink in an email message after you've uninstalled or removed the Google Chrome browser.  I'm still not entirely sure why this problem only seems to occur with Outlook, but not Windows Mail, Live Mail, or Outlook Express  Also, only happen a relatively small number of users see this error when  they click a link in an e-mail.  This batch file only works with the IE file type associations and registry settings; it doesn't actually change anything about Outlook. 

download here ---> IE-associations.zip

  1. Save or open the zip file
  2. Extract the contents to a folder (IE-associations) on your desktop.  Because of the simple way that it runs, it can not run directly from inside the zip file, you must extract it first, and the location to extract it to is your Windows desktop.
  3. Vista & Windows 7 users must right-click on the IE-associations.bat file and choose 'Run as Administrator'.  XP users can just run it by double clicking.
  4. Your original settings will be saved to a file called origsettings.txt and the new settings will be saved to newsettings.txt. 
  5. Test to make sure that everything works properly before deleting origsettings.txt.


Note: this utility will not circumvent any real restrictions that your corporate IT department or system administrator may have actually set using Group Policy or some other tool.

For the record, I saw reports of this condition originally when people uninstalled Chrome.  However, since creating this batch file, I've recived several user reports of this problem occurring with other browsers besides Chrome - Firefox, Opera, Maxthon have all been reported to me.  This implies that this problem is not really with the browser uninstall routine.  I suspect that it has more to do with some security software that might be running at the time of uninstallation.  Many third party security tools will attempt to prevent changes to browser setttings, and this might be where the real cause lies.

6/29/10 Microsoft has now created a 'Fix It' utility that will resolve most of the conditions where this problem occurs.  See KB310049 You receive an error message when you click a hyperlink in Outlook